Terms and Conditions
Please read the following Terms and Conditions carefully before using this website. By accessing or purchasing from this website, you agree to be bound by the terms outlined below. If you do not agree, please discontinue use of this website immediately.
These Terms and Conditions are effective as of 25/10/2025.
1. About Us
This website (https://thejacketsseller.com) is owned and operated by:
The Jacket Seller
286 New North Road
London, N1 7AA
United Kingdom
Email: thejacketsseller@gmail.com
We trade as a retailer of leather goods and ship worldwide.
2. Eligibility
To purchase products or register an account, you must be at least 18 years old and legally capable of entering a binding contract.
3. Account Registration
You may check out as a guest or create an account. When creating an account, you agree to:
- Provide accurate and current information
- Keep login details secure
- Accept responsibility for all activity performed under your credentials
We reserve the right to suspend accounts for suspected fraud, abuse, or policy violations.
4. Personal Information
We collect personal information to process orders, provide customer support, and improve our services. This may include contact details, order history, payment information, device data, and communication logs.
To learn more about how we collect, store, share, and protect your personal data, please review our Privacy Policy
You may contact us to request:
- Access to your data
- Correction of inaccurate information
- Deletion where legally applicable
- Withdrawal of consent where appropriate
5. Products and Availability
All products are subject to availability. We make reasonable efforts to display accurate descriptions, images, pricing, and stock information. Minor variations in material, texture, color, or stitching may occur.
We reserve the right to:
- Change product offerings
- Limit quantities
- Discontinue items
6. Pricing and Payment
All prices are listed in GBP unless stated otherwise. Accepted payment methods include:
- Visa
- Mastercard
- American Express
- Maestro
- PayPal
We do not offer credit accounts. Payment must be completed at checkout.
7. Order Processing Time
Orders are processed within 1–5 business days. Processing times may vary due to order volume, holidays, or carrier delays.
8. Shipping
We offer worldwide shipping. Delivery time typically takes 2–4 business days once dispatched. Shipping times are estimates and are not guaranteed.
We are not responsible for delays caused by:
- Customs
- Weather conditions
- Carrier disruptions
9. Customs, Duties, and Taxes
International customers are responsible for any import duties, taxes, or fees applied by their local customs authority.
Failure to pay these fees may result in return or disposal of goods.
10. Returns, Refunds, and Exchanges
We accept returns, refunds, and exchanges within 20 days of delivery.
To be eligible:
- Item must be unused and in original condition
- Original tags and packaging must be included
- A valid receipt or proof of purchase is required
Items not eligible:
- Used, worn, damaged, or altered items
- Items returned without authorization
Contact thejacketsseller@gmail.com to initiate a return.
11. Return Shipping Costs
Customers are responsible for return shipping costs unless:
- The item arrived damaged
- An incorrect item was delivered
12. Refund Processing
Once inspected and approved, refunds are issued to the original payment method. Processing times vary based on your bank or payment provider.
13. Exchanges
Exchanges are accepted for size or product changes, subject to stock availability.
14. Order Cancellation
Orders may be cancelled before shipment by contacting customer support. Once an order has shipped, cancellation is not guaranteed.
15. Lost or Damaged Items
If an item arrives damaged, please contact us with photos within 48 hours. We are not liable for damage caused by improper handling after delivery.
16. Intellectual Property
All content including text, images, design, and branding is owned by The Jacket Seller and protected by copyright and trademark laws. Unauthorised use is prohibited.
17. Prohibited Conduct
You agree not to:
- Use the website for unlawful purposes
- Interfere with its functionality
- Attempt unauthorized access to systems or accounts
- Duplicate or distribute protected materials
18. Limitation of Liability
To the maximum extent permitted by UK law, The Jacket Seller shall not be liable for:
- Indirect or consequential damages
- Loss of profits or data
- Delays caused by third-party carriers
Your statutory consumer rights remain unaffected.
19. Warranty
We do not offer warranty coverage unless explicitly stated on a product page.
20. Third-Party Links
We may link to external websites. We are not responsible for the content, practices, or policies of any third-party websites.
21. Termination
We reserve the right to suspend or terminate access if you:
- Violate these Terms
- Commit fraudulent activity
- Abuse customer service channels
22. Changes to Terms
We may update these Terms occasionally. Changes take effect immediately upon posting. Continued use constitutes acceptance.
23. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be resolved exclusively in UK courts.
24. Contact Us
For support, contact:
Email: thejacketsseller@gmail.com
Address: 286 New North Road, London, N1 7AA United Kingdom