Last updated: October 9, 2025

This Privacy Policy explains how The Jacket Seller (“Site”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit, use our website, purchase products, or communicate with us regarding our services (collectively, the “Services”). For the purpose of this Privacy Policy, “you” and “your” refer to users, customers, or visitors of our Services.

Please read this Privacy Policy carefully to understand how your information is handled.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, legal requirements, or for other operational reasons. Updates will be posted on this page, and the “Last updated” date will be revised accordingly.

Information We Collect and How We Use It

We collect personal information to provide and improve our Services, process your orders, communicate with you, and comply with legal obligations. The types of information collected depend on your interaction with our Services.

Information You Provide Directly

  • Contact Information: Name, address, phone number, email.
  • Order Information: Billing/shipping address, payment details, and order history.
  • Account Information: Username, password, and security details.
  • Shopping Activity: Items viewed, added to cart, wishlist, reviews, loyalty points, referrals, or gift cards.
  • Customer Support: Messages or inquiries sent through our contact forms or support channels.

Information Collected Automatically

We may collect usage data automatically via cookies, pixels, and similar technologies. This may include:

  • Device information, browser type, and IP address.
  • Interaction with the website and account activity.
  • Referral URLs, pages visited, and time spent on pages.

Information from Third Parties

  • Payment processors to process transactions securely.
  • Shipping providers to deliver orders.
  • Analytics and marketing partners to improve the Services.
  • Third-party services integrated with our website (e.g., social media login).

How We Use Your Information

  • Provide Services: Fulfill orders, manage accounts, send notifications, arrange shipping, handle returns, and improve your shopping experience.
  • Marketing: Send promotional emails, SMS, or advertisements. You may opt out at any time.
  • Security and Fraud Prevention: Detect, investigate, or prevent fraudulent or illegal activities.
  • Customer Support & Improvement: Respond to inquiries and enhance our Services.

Cookies

Our website uses cookies to improve functionality, analyze usage, and personalize your experience. You can manage cookies via your browser settings. Blocking cookies may affect site functionality.

Sharing Your Personal Information

We may share your information in the following circumstances:

  • With service providers and vendors for order fulfillment, payment processing, analytics, shipping, and support.
  • With marketing partners to deliver promotions in accordance with their privacy policies.
  • When you consent, such as sharing info for social media logins or referrals.
  • With affiliates for business purposes.
  • During legal obligations, mergers, or protection of rights.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect information from children. If you are a parent or guardian, contact us to request removal of your child’s data.

Data Security & Retention

We implement reasonable measures to protect your information, but no system is completely secure. We retain personal information as long as necessary to provide services, comply with legal obligations, or resolve disputes.

Your Rights

You may have the following rights depending on your location:

  • Access your personal information.
  • Request correction or deletion of your data.
  • Restrict processing or object to marketing communications.
  • Request data portability.
  • Withdraw consent where processing is based on consent.
  • Appeal any denial of rights.

Requests can be made via email or contact forms on our site. We may verify your identity before processing requests.

Complaints

If you have complaints about our privacy practices, contact us. You may also contact your local data protection authority if not satisfied with our response.

International Users

Your data may be transferred or processed outside your country. We ensure transfers comply with applicable laws using mechanisms like Standard Contractual Clauses.

Contact Us

If you have questions or wish to exercise your privacy rights, contact us at:

Email: thejacketsseller@gmail.com
Address: 286 New North Road, London N1 7AA United Kingdom

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